Top-of-the-line Platform Care

  • Infrastructure &
    Configuration Support

    Providing on-demand support to setup and configure your infrastructure and applications

  • Helpdesk

    Ensuring 24/7 helpdesk support with over 6000 resolved tickets

  • Monitoring & Health

    Generating health reports and routine check-ups to ensure smooth running of all PLM and integrated services

  • Capacity & Performance Optimizations

    Accurately projecting operational needs to determine capacity and accordingly optimize performance

  • Coordination with

    Coordinating SRs and deployment of necessary patches

  • Backup, Restore and
    DR Services

    Reliable disaster recovery program to ensure your data is safe

Platform Health-check

The following packages are offered:

Functional Services - Agile PLM

  • Users Roles, Privileges, and Maintenance

  • Event Management

  • Smart Rules & Preferences

  • Auto numbers & lists

  • Criteria and Search Configurations

  • Application Security Architecture and Management

  • Workflow Setup and Configurations

  • Dashboards and Reports

  • Agile Content Service (ACS)

Contact Us

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Irvine, California